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Privacy Policy

Proterial, Ltd. (hereinafter referred to as the "Company"), recognizing that appropriately managing our technical information and information entrusted to us by customers and other stakeholders as a global supplier capable of providing the best solutions is an important social responsibility of the company, complies with the Act on the Protection of Personal Information (hereinafter referred to as the "Act on the Protection of Personal Information") and other related laws, guidelines, and establishes the following "Privacy Policy" and "Matters to be Publicly Noticed under the Act on the Protection of Personal Information," thoroughly communicating them to officers, employees, and others, and strives for the appropriate protection and management of personal information.

Definition of Personal Information

In the Company, "Personal Information" refers to information about a living individual, falling under any of the following items.

  1. 1Information that can identify an individual

    Information that can identify a specific individual, such as name, date of birth, address, telephone number, e-mail address, company name, department/affiliation, position, and transaction history (including information that cannot identify an individual by itself, but can easily be collated with other information to identify a specific individual).

  2. 2Information containing individual identification codes

    Specific numbers assigned in public certificates (My Number, driver's license number, etc.) and physical characteristic data that can identify a specific individual (facial image data, fingerprint data, etc.).

Part 1: Privacy Policy (Basic Policy)

  1. 1Establishment of Personal Information Protection Systems and Continuous Improvement

    The Company makes officers and employees aware of the importance of personal information protection, establishes and maintains a management system related to personal information protection. In addition, the Company formulates personal information management rules, steadily implements and operates a personal information protection management system, and strives for continuous improvement.

  2. 2Appropriate Acquisition and Use of Personal Information

    When acquiring personal information, the Company shall publicly announce or notify items prescribed by law such as the purpose of use in advance, or obtain consent, and acquire it through legal and fair means required by laws and regulations. In addition, except as permitted by laws and regulations, the Company will not handle personal information beyond the scope of the purpose of use publicly announced, notified, or consented to in advance (out-of-scope use), and will take measures to that end.

  3. 3Prohibition of Inappropriate Use

    The Company will not use personal information in a manner that may encourage or induce illegal or unjust acts.

  4. 4Implementation of Security Control Measures

    To ensure the accuracy and security of personal information, the Company implements appropriate and necessary organizational, human, physical, and technical security control measures based on information security regulations to prevent unauthorized access to, loss, destruction, alteration, and leakage of personal information. In addition, if a problem is identified in the security control measures, the Company will identify the cause and take corrective measures.

  5. 5Response to Accidents

    In the event of an accident such as the leakage of personal information, the Company will conduct prompt fact-finding investigations and cause analysis, minimize damage, and take appropriate measures and recurrence prevention measures, including reporting to the Personal Information Protection Commission and notifying the person concerned in accordance with laws and regulations.

  6. 6Third-Party Provision and Outsourcing Management

    The Company will not provide personal information to third parties except as stipulated in Part 2, Item 3 or with the consent of the person concerned. In addition, when outsourcing the handling of personal information externally, the Company will select subcontractors that meet sufficient protection standards and perform appropriate supervision.

  7. 7Compliance with Laws and Norms

    The Company complies with laws, guidelines established by the government, and other norms regarding the handling of personal information.

  8. 8Response to Inquiries

    When requested by a person to disclose, correct, suspend use, erase, or disclose third-party provision records regarding retained personal data, or when receiving complaints or consultations, the Company will respond sincerely, appropriately, and promptly in accordance with the provisions of laws and regulations.

Part 2: Matters to be Publicly Noticed under the "Act on the Protection of Personal Information"

  1. 1Information on Personal Information Business Operator

    Name: Proterial, Ltd.
    Address: Toyosu Prime Square, 5-6-36 Toyosu, Koto-ku, Tokyo 135-0061
    Representative: Sean M. Stack, Representative Director, Chairman, President, and CEO (Chief Executive Officer)

  2. 2Purpose of Use of Personal Information

    The Company will use personal information acquired through business activities within the scope necessary to achieve the following purposes:

    1. 1Personal information regarding business partners (customers, suppliers, etc.)
      • Business negotiations, meetings, communications, and execution and management of contracts with business partners
      • After-sales service, maintenance, and quality improvement of our products and services
      • Provision of guidance and information on products, services, events, exhibitions, etc.
      • Conducting questionnaire surveys and analysis for product and service development
      • Access and security management for our facilities and equipment
    2. 2Personal information regarding shareholders
      • Exercise of rights and performance of obligations under the Companies Act
      • Operation of general meetings of shareholders and provision of various conveniences
      • Implementation of various measures to facilitate the relationship between shareholders and the company
      • Management of shareholders and data creation based on laws and regulations
    3. 3Recruitment and application activities, applicants, internship participants, and retirees
      • Provision of information, communication, and selection procedures for applicants regarding recruitment and application activities
      • Operation and management of internships
      • Guidance, communication, and various inquiry responses for retirees
    4. 4Persons who made various inquiries
      • Response, confirmation, and recording of inquiries, consultations, and requests
  3. 3Provision of Personal Information to Third Parties

    The Company will not provide personal information entrusted to us to third parties without obtaining the consent of the person in advance, except in the following cases:

    • When based on laws and regulations
    • When necessary for the protection of a person's life, body, or property, and it is difficult to obtain the consent of the person
    • When it is particularly necessary for improving public health or promoting the sound growth of children, and it is difficult to obtain the consent of the person
    • When it is necessary to cooperate with a national government agency, a local government, or a person entrusted by them in executing affairs prescribed by laws and regulations, and obtaining the consent of the person is likely to impede the execution of such affairs
    • When outsourcing all or part of the handling of personal information within the scope necessary to achieve the purpose of use
    • When personal information is provided in connection with the succession of business due to merger or other reasons
    • When jointly using personal information based on "4. Joint Use of Personal Information" described below
  4. 4Joint Use of Personal Information

    The Company may jointly use personal information as follows to provide solutions utilizing our comprehensive group strength:

    Item Content
    Items of personal data to be jointly used Name, workplace information (company name, department name, position, address), telephone number, FAX number, e-mail address, inquiry/transaction history, etc.
    Range of persons to jointly use The Company and its consolidated subsidiaries and affiliated companies (group companies) listed in our securities reports and other filings
    Purpose of joint use To jointly and smoothly execute and manage the operations listed in "2. Purpose of Use of Personal Information" above with group companies
    Person responsible for the management of personal data to be jointly used Name: Proterial, Ltd.
    Address: Toyosu Prime Square, 5-6-36 Toyosu, Koto-ku, Tokyo 135-0061
    Representative: Sean M. Stack, Representative Director, Chairman, President, and CEO (Chief Executive Officer)
  5. 5Provision and Storage in Foreign Countries

    When providing personal information to third parties in foreign countries or storing personal data on servers located in foreign countries, the Company will understand the personal information protection systems of the relevant countries and take appropriate legal procedures (obtaining consent, establishing systems with equivalent protection standards, etc.) and security control measures.

    Country/Region Law Name Abbreviation
    United States
    (California)    		 California Consumer Privacy Act
    https://leginfo.legislature.ca.gov/faces/codes.xhtml    		 CCPA
    European Union
    (EU)    		 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
    https://eur-lex.europa.eu/eli/reg/2016/679/oj    		 GDPR
  6. 6Security Control Measures for Retained Personal Data

    The Company takes the following measures to prevent leakage, loss, or damage of retained personal data and for other security control:

    • Organizational security control measures:
      Appointing a Chief Privacy Officer and promotion organization, establishing reporting and communication systems, and maintaining regular internal audit systems.
    • Human security control measures:
      Conducting regular training for employees on the handling of personal information and obtaining confidentiality pledges.
    • Physical security control measures:
      Implementing access control for areas handling personal information and locking management to prevent theft and loss.
    • Technical security control measures:
      Implementing access control, ID/password management, prevention of unauthorized external access (firewall implementation, etc.), and encryption of communications and data.
    • Understanding the external environment:
      When storing or handling personal information in foreign countries, security control is implemented after understanding the personal information protection systems and other conditions of the relevant countries.
  7. 7Procedures for Requesting Disclosure of Retained Personal Data

    If you wish to request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, suspension of third-party provision, and disclosure of third-party provision records regarding personal data held by the Company (hereinafter referred to as "Requests for Disclosure, etc."), please contact the inquiry desk below. After confirming your identity, we will respond promptly in accordance with laws and regulations.

  8. 8Use of Cookies and Web Tracking Technologies

    Our website uses cookies and other technologies for usability enhancement, access analysis, and optimal information provision. You can select permission or refusal of non-essential cookies via your browser settings or the cookie settings banner on the site. For details, please refer to Part 3 "Use of Cookies and Web Beacons".

  9. 9Inquiry Desk

    For inquiries regarding the handling of personal information and requests for disclosure, etc., please use the following:

    No. Category Contact Point
    1 Requests for disclosure, etc. of personal information provided by customers to our sales departments Please contact the relevant sales department.
    2 Requests for disclosure, etc. of personal information provided by customers on our website Please contact the department managing the relevant website.
    3 Requests for disclosure, etc. of personal information other than 1 and 2 above "Inquiry regarding Personal Information" Form
    4 Complaints regarding the handling of personal information by the Company

    Please contact us via the "Inquiry regarding Personal Information" Form or FAX, etc.
    Contact: Proterial, Ltd. Personal Information Protection / Information Security Committee
    Address: Toyosu Prime Square, 5-6-36 Toyosu, Koto-ku, Tokyo 135-0061
    FAX: 0294-87-7108
    5 Inquiries based on the CCPA Contact: Kathy Alleva (Proterial America, Ltd)
    Address: 4 Manhattanville Rd. Ste 205 Purchase, NY 10577-2103
    Email: kathy.alleva@us.proterial.com
    TEL: 914-694-9200 (ext.) 4871
    FAX: 914-694-4894
    6 Inquiries based on the GDPR Contact: Friedrich Böhm Consulting e.K.
    Address: Universitätsstraße 60, 44789 Bochum, Germany
    Email: fb@fboe.de
  10. 10Requests to Customers
    1. 1Most of the services provided by the Company can be used without requiring your personal information. However, please note that there are services that cannot be provided if you do not provide your personal information to the Company.
    2. 2Please note that the Company assumes no responsibility for the safety of personal information on websites other than ours linked from our website.
    3. 3When you enter personal information on our website, it is a precondition that you agree to this "Privacy Policy." If you do not agree to this "Privacy Policy," you may not be able to use the services provided by the Company (including responses to inquiries, etc.).
  11. 11Special Notes
    1. 1Our privacy policy shall be based on Japanese law.
    2. 2The Company may revise this "Privacy Policy" in accordance with improvements in the handling of personal information or amendments to laws or other norms.
    3. 3This "Privacy Policy" shall apply from the date of publication (including the update date).
    4. 4If individual contents specify provisions regarding the protection of personal information separately, such provisions shall take precedence.

Part 3: Use of Cookies and Web Beacons

Proterial uses cookies*1 and Web beacons (clear GIF)*2 in part of the website to make it more conveniently to use for person.
A person can refuse to receive a cookie, or can display a warning message when receiving a cookie by changing the setting of a web browser. For more details, please see the instructions of a web browser you are using. Moreover, a person can reject a Web beacon by setting to refuse the receipt of a cookie.
But, in the first case, please note that a person may not be able to use the all or part of our services provided in the website.

Glossary

  1. *1Cookies:

    Mean information exchanged one another between a web server that controls a web site and a web browser that a person uses. Cookies may be saved as files in the disk of a person's PC. If you use a cookie, the web server can track and record information about which pages in the web site the particular computer visits etc. However, we cannot identify the person unless he or she enters the personal information into the web site.

    Some cookies are necessary to operate our website (e.g. for establishing and keeping sessions), while other cookies may be used for the following purposes:

    • Improving website functionality;
    • Collecting analytical data to improve website performance;
    • Delivering advertisements that may be of interest to you from us or our advertising partners based on information collected by tracking users across the internet; and

    You can choose whether to allow us or third-parties (e.g. our analytics, advertising partners) to set cookies which are not strictly necessary for the functioning of the website via the cookie banner or cookie settings interface provided on the website.

  2. *2Web Beacons:

    Mean technology that functions with a cookie to check how many times a person accesses a particular page. However, we cannot identify the person unless he or she enters the personal information when receiving cookies.

Enacted January 21, 2005
Revised on December 24, 2015
Revised on August 1, 2026